Terms & Conditions

2.1 Booking and Confirmation

• All rentals require a signed rental agreement and payment of required deposits
• Rental periods are based on calendar days, not 24-hour periods
• Setup and pickup times will be scheduled with the customer in advance
• Weather-related rescheduling is subject to our cancellation policy

2.2 Equipment Condition

• All equipment is thoroughly inspected and sanitized before delivery
• Customer must inspect equipment upon delivery and report any issues immediately
• Equipment must be returned in the same condition as delivered
• Normal wear and tear is expected and acceptable

3.1 Pricing and Fees

• All prices are subject to change without notice
• Delivery and setup fees may apply based on location and equipment type
• Sales tax will be added where applicable
• Late return fees may apply for equipment returned after agreed time

3.2 Payment Methods

• We accept major credit cards, debit cards, and electronic payments
• A deposit is required to secure your rental booking
• Final payment is due before or upon equipment delivery
• Returned check fees apply for insufficient funds

4.1 Adult Supervision

• Adult supervision is required at all times when equipment is in use
• Maximum occupancy limits must be strictly observed
• Age and weight restrictions must be enforced
• No shoes, sharp objects, or food allowed on inflatable equipment

4.2 Weather Conditions

• Equipment must not be used during rain, high winds, or severe weather
• Customer is responsible for monitoring weather conditions
• Equipment must be turned off and evacuated if winds exceed 15 mph
• Lightning or thunderstorms require immediate evacuation

6.1 Damage Assessment

• Customer is responsible for any damage beyond normal wear and tear
• Damage will be assessed by our qualified technicians
• Repair or replacement costs will be charged to customer
• Damage deposits may be forfeited for excessive damage

6.2 Prohibited Activities

• No smoking, food, drinks, or gum on or near inflatable equipment
• No pets, sharp objects, or jewelry while using equipment
• No silly string, confetti, or adhesive decorations
• No unauthorized modifications or attachments to equipment

Detailed cancellation terms are outlined in our separate Cancellation Policy. Generally:

• Cancellations made 7+ days in advance receive full refund minus processing fees
• Cancellations made 24-72 hours in advance may receive partial refund
• Same-day cancellations are non-refundable
• Weather-related cancellations may be rescheduled without penalty