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    Frequently Asked Questions

    Everything you need to know about renting inflatables for your next event

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    Find answers organized by topic to help you plan your perfect event

    📋

    General Information

    1 questions

    📅

    Booking & Reservations

    2 questions

    💳

    Pricing & Payment

    3 questions

    🛡️

    Safety & Insurance

    2 questions

    🏗️

    Setup & Requirements

    1 questions

    Weather & Cancellation

    1 questions

    📋General Information

    We offer a diverse range of inflatables, including bounce houses, giant slides, obstacle courses, and interactive games. Our inventory features various themes and sizes to suit different events and age groups. Check out our full selection on our website or contact us for more details!

    📅Booking & Reservations

    Booking is easy! Simply use our online reservation system to browse available inflatables, select your desired attractions, and choose your event date. You can also call or email us to book directly or for any questions you might have.
    We recommend booking at least 2-3 weeks in advance, especially for popular weekend dates and summer events. For peak seasons (spring and summer), booking 4-6 weeks ahead ensures the best selection and availability.

    💳Pricing & Payment

    Rental rates vary based on the type of inflatable, rental duration, and any additional services you may require. For a detailed quote, please use our online booking system or contact us directly with your event details.
    Each rental includes delivery, setup, and takedown of the inflatable. We also provide safety instructions and all necessary equipment. Additional services, such as extra attendants or extended rental times, can be arranged upon request.
    Every rental includes free delivery, professional setup, takedown, and all necessary equipment (blowers, extension cords, stakes). We also provide safety instructions and are available for emergency support during your event.

    🛡️Safety & Insurance

    Yes! We carry comprehensive liability insurance and provide certificates of insurance upon request. Our coverage protects both Sugar Rush Party Co and our customers during rental periods.
    Safety is our top priority! Each inflatable has specific age and weight recommendations. We provide detailed safety guidelines and can recommend age-appropriate options for your guest list. All units are regularly inspected and maintained to exceed safety standards.

    🏗️Setup & Requirements

    Space requirements vary by unit, but generally you'll need the unit dimensions plus 3-5 feet clearance on all sides. We also need access to standard electrical outlets within 100 feet. Our team will discuss specific requirements during booking.

    Weather & Cancellation

    We understand weather can be unpredictable! If severe weather makes setup unsafe, we offer free rescheduling or full refunds. Light rain doesn't typically affect most inflatables, but we'll work with you to ensure everyone stays safe and has fun.

    Still Have Questions?

    Our friendly team is here to help! Contact us for personalized assistance with your event planning.