Last Updated: 9/18/2025

This Privacy Policy describes how Sugar Party Co Inflatables collects, uses, and protects your personal information when you use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Make a reservation or book our services
Create an account on our website
Contact us for customer support
Subscribe to our newsletter or marketing communications
Participate in surveys, contests, or promotions

This information may include:

Name and contact information (email, phone, address)
Payment information (credit card details, billing address)
Event details (date, location, type of celebration)
Emergency contact information
Special requests or accommodation needs

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

IP address and geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring website and search terms used
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

Process and fulfill your rental bookings
Coordinate delivery, setup, and pickup of equipment
Process payments and send invoices
Provide customer support and respond to inquiries
Send booking confirmations and service updates

2.2 Business Operations

Improve our services and customer experience
Analyze website usage and performance
Prevent fraud and ensure security
Comply with legal obligations
Resolve disputes and enforce our agreements

2.3 Marketing and Communications

Send promotional offers and special deals (with your consent)
Share company news and updates
Invite you to participate in surveys or feedback requests
Personalize your experience on our website

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

Payment processing companies
Delivery and logistics partners
Customer relationship management systems
Website hosting and analytics providers
Email marketing services

3.2 Legal Requirements

To comply with applicable laws and regulations
To respond to legal process or government requests
To protect our rights, property, or safety
To prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity as part of the transaction.

4. Data Security

Security Measures:

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

SSL encryption for data transmission
Secure servers with restricted access
Regular security audits and updates
Employee training on data protection
Limited access to personal information on a need-to-know basis
Regular backups and disaster recovery procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage information. Types of cookies we use:

5.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

5.2 Analytics Cookies

These cookies help us understand how visitors interact with our website and improve our services.

5.3 Marketing Cookies

These cookies are used to show you relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

Request a copy of your personal information
Request information about how we use your data
Receive your data in a portable format

6.2 Correction and Deletion

Update or correct inaccurate information
Request deletion of your personal information
Restrict processing of your data in certain circumstances

6.3 Marketing Communications

Opt-out of marketing emails by clicking "unsubscribe"
Update your communication preferences
Object to direct marketing

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain customer information for 7 years after the last transaction for business and legal purposes.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sugar Rush Party Co

Privacy Officer

Email: sugarrushpartyco@gmail.com

Phone: (417) 501-5319

Address: 305 W Lindberg St, Springfield, MO 65807

We will respond to your inquiry within 30 days of receipt.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.