Your Privacy Matters
Learn how Sugar Rush Party Co collects, uses, and protects your personal information.
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email, phone number, address)
- Event details (date, location, guest count)
- Payment information (processed securely through third-party providers)
- Communication preferences
- Feedback and reviews
2. How We Use Your Information
We use your information to:
- Process and fulfill your rental requests
- Communicate about your bookings and our services
- Send delivery and pickup notifications
- Provide customer support
- Improve our services and customer experience
- Send promotional materials (with your consent)
3. Information Sharing
We do not sell or rent your personal information. We may share information only:
- With service providers who help us operate our business
- When required by law or to protect our legal rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your information:
- Secure storage of customer records
- Encrypted transmission of sensitive data
- Limited access to personal information
- Regular security assessments
5. Payment Information
Payment processing is handled by secure third-party providers. We do not store credit card information on our systems. All payment data is encrypted and processed according to industry standards.
6. Communication Preferences
You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" in email communications
- Contacting us directly
- Updating your preferences when booking
7. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. Customer booking information is typically retained for 3 years for business and tax purposes.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
9. Cookies and Website Usage
Our website may use cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Provide personalized content
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.
11. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
12. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on our website and, for material changes, we will notify you directly.
13. Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Phone: (417) 501-5319
Email: sugarrushpartyco@gmail.com
Address: 305 W Lindberg St, Springfield, MO 65807
Privacy Questions?
We're committed to protecting your privacy and happy to answer any questions.